FAQ

You can also email us at info@Stamp-Sign.com

No information you provide is ever sold or shared with anyone. We use your information to contact you, answer your questions and fill your orders. Your name and address, including e-mail address, are not rented, sold, traded, or shared with any other organizations or individuals. We never store any financial information at Stamp-Sign.com.

After an order is placed there is a small amount of time in which to cancel the order, usually about 20 minutes after transmission. To change a custom or stock order please contact one of our Customer Service Representatives at 1-877-596-4412. Let them know you placed an order via the Web site and provide your Order Number.

Please contact one of our Customer Service Representatives at 1-877-596-4412 for assistance.

We will send you an e-mail confirmation, which will include your order number. If we receive your order by 3:00 PM, we will ship it the next day. You will also be able to view your order immediately by logging in on our Home Page and reviewing your Order History.

We ship all orders within 24 hours of receiving them. Shipping charges are based on weight and the carrier you choose.

You may check the status of your order by calling Customer Service at 1-877-596-4412.

Custom products are not subject to change or cancellation. If there is a factory error, simply call Customer Service at 1-877-596-4412 with the order number, date on the packing list and an explanation of the problem. A corrected item will be made at no charge. Stock products can be returned within 30 days of purchase for even exchange. Original packaging must accompany the returned goods. Products returned after 30 days subject to a 15% restocking charge. Return authorization is required. Call 1-877-596-4412 to speak to a Customer Service Representative.

Please call us at 1-877-596-4412

Click on the Sign In icon on the top of our Home Page. Click on the link Forgot Your Password? Just type in your last name and email and we will be glad to email your password to the email address you previously provided. If you forgot your login name please contact one of our System Support Representatives 1-877-596-4412

All E commerce transactions between your computer and our servers are protected using 128 bit ssl encryption. We operate dedicated servers behind a monitored firewall. No financial or personal information remains on the system once an order is submitted. All company internal paper containing financial information is shredded.

Please be sure to click Submit Order during checkout to finalize your order. A printable confirmation of your order will appear.

Anyone can browse our online catalog. If you would like to make a purchase, you will be asked for registration information after you Proceed to Checkout.

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